Asia-Pacific Chatbot Market Size, Share and Forecast 2021-2027
The Asia-Pacific chatbot market is anticipated to grow at a CAGR of 26.5% during the forecast period (2021-2027). The retail & e-commerce sector is one of the biggest and largest growing sectors in Asia-Pacific. Due to increasing industrialization, large organizations are shifting their prime interest towards online business for expanding their global presence. The e-commerce market in Asia-Pacific was valued at around $3.6 trillion in 2018, which is estimated to reach around $7.8 trillion in 2025. In Asia-Pacific, China is the biggest market for retail & e-commerce due to the largest number of online shoppers. Due to increased online shoppers, the use of chatbots by retailers to commercialize, and marketing of their products and services and customer engagement has also increased. Alibaba, JD.Com, Pinduoduo, VIP.com, Tencent, among others are the major players of the e-commerce industry in China, and the adoption of chatbots by these major players is also high. The deployment of chatbots by large and middle enterprises to maintain their customer relationship and solve the huge burden of queries is the factor driving the demand for chatbots and increasing market growth. Moreover, with the rapid expansion of information and communications technology (ICT) infrastructures in major economies such as China and India, the chatbot market is expected to grow further.
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The presence of start-ups and investment by them for the R&D of
technologies, and to fulfil market demands are also the important factors
boosting the market growth in the region. For instance, in April 2020, Bitonic
Technology Labs Inc., earlier known as the yellow messenger has raised $20
million to meet the growing market demand for chatbots in the region.
Similarly, in November 2019, Pand.ai, Singapore based start-up chatbot company
has received seed funding of $1 million for further deployment in chatbot
technologies. Furthermore, the increasing population and rising smartphone
users in the region are forming a highly promising consumer pool for the
chatbot market. Partnership collaboration among players for business expansion
is also fuelling the market growth. For instance, in March 2018, Haptik, an Artificial
Intelligence (AI)-based chatbot platform came into a partnership agreement with
Amazon Web Services (AWS) to provide chatbot solutions to customers in India.
Market
Coverage
·
The
market number available for – 2020-2027
·
Base
year- 2020
·
Forecast
period- 2021-2027
Segment
Covered-
·
By
Deployment Type
·
By
Component
·
By
Verticals
·
By
Application
·
Competitive
Landscape- Botsify Inc., Contus Company, eGain Corp, IBM Corp., Inbenta
Technologies Inc., Oracle Corp., Personetics Technologies, among others.
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Asia-Pacific
Chatbot Market Report Segment
·
By
Deployment Model
·
On-Premises
·
Cloud-based
By Component
·
Solution
·
Services
By Verticals
·
Healthcare
·
Travel
and Hospitality
·
Media
and Entertainment
·
Telecommunication
·
Banking
& Financial Service and Insurance (BFSI)
·
Retail
and E-commerce
·
Others
By
Application
·
Customer
Care
·
Branding
& Advertisement
·
Data
Privacy and Compliance
·
Employee
Engagement and On-boarding
·
Payment
Processing
·
Others
Asia-Pacific
Chatbot Market – Countries Covered
·
China
·
India
·
Japan
·
South
Korea
Rest of
Asia-Pacific
Company
Profiles
·
Abbott
Laboratories
·
Alcohol
Countermeasure Systems (ACS) Corp
·
Andatech
Private Ltd.
·
C4
development Ltd.
·
Drägerwerk
AG & Co. KGaA
·
Honeywell
International Inc.
·
Intoximeter,
Inc
·
Lion
Laboratories Ltd.
·
Thermo
Fisher Scientific
·
Quest
Products, Inc.
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15 major industries, further segmented into more than 90 sectors.
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data sources mined for investigation.
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research analysts answer all your questions before and after purchasing your
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